Yarbo Warranty Policy
As an official authorized Yarbo dealer, all new Yarbo products purchased through Truvo include the same 2-Year Limited Warranty provided by Yarbo. Customers also have the option to purchase extended warranty coverage for up to an additional three (3) years, subject to Yarbo’s terms and availability.
The warranty coverage outlined below is the official warranty provided by Yarbo and applies to eligible products purchased through Truvo.
2-Year Limited Warranty + Optional 3-Year Extended Coverage
Transparent. Flexible. Fully Protected.
Yarbo is committed to providing durable products and trusted service. We offer a 2-Year Standard Limited Warranty on all eligible products. Customers who purchase through our official website and authorized dealers may also choose to add a 3-Year Extended Warranty powered by AIG, for up to 5 years of total coverage.
Warranty Start Date
Warranty coverage begins on the earlier of:
| Event | Description |
| Activation Date | The activation date of the product via the Yarbo App, or Three (3) calendar days after delivery of the product to the customer’s address. |
| Delivery + 3 Days | Three (3) days after all components in the Yarbo set are delivered. Includes: Yarbo Core, First Module, Battery, Docking station, and Accessory Kit |
For multi-module bundles, each module’s warranty starts independently based on the earlier of the module’s activation or three days post-delivery.
Warranty periods can be viewed in the Yarbo App under:
Privacy & Security > Warranty Management
Warranty Coverage Overview (Residential Use)
| Product/Module | Covered Components | Warranty Period |
| Yarbo Core | Motor, Battery, Circuit Board, Docking Station, Vision System, Frame，Shell | 2 Years by Yarbo + Optional 3 Years by AIG |
| Tracks, Antennas (RTK, Bluetooth, HaLow) | Not Covered (Consumables) | |
| Lawn Mower Module | Cutting Motors, Sensors, Height Motor, Shell, Headlight | 2 + 3 Years (optional) |
| Blades, Discs, Caster Wheels | Not Covered (Consumables) | |
| Snow Blower Module | Auger / Impeller / Chute Motors, Sensors, Chute, Shell | 2 + 3 Years (optional) |
| Skid Shoes, Belts, Scraper | Not Covered (Consumables) | |
| Blower Module | Impeller Motor, Camera Sensor, Impeller Housing, Shell | 2 + 3 Years (optional) |
| Nozzle | Not Covered (Consumables) |
Optional 3-Year Extended Warranty (Years 3–5)
United States, Canada, United Kingdom, and Selected EU Countries – Available for Official Website and Authorized Dealer Orders
- Administered by AIG, a global insurance provider.
- Available for selection at checkout on yarbo.com.
- Can be purchased within 60 days of product delivery at:
https://www.yarbo.com/pages/extended-warranty - Extends your total protection period to five (5) years.
- Coverage scope remains the same as the standard warranty.
- Exclusively available to customers residing in the regions listed under the “Supported Regions for Extended Warranty” section.
Not available for purchases made via Amazon, Best Buy, TikTok Shop, or other third-party platforms. If eligible, the option to add an Extended Warranty will appear during your online checkout process.
If your covered product is damaged or malfunctions, please report the issue through the Xcotton Resolution Center.
Email: support@xcottons.com
For more details, please refer to the YarboCare™ Product Protection Policy | Powered by Xcotton.
Supported Regions for Extended Warranty
Thanks to our partnership with an international insurance provider, the extended warranty is now available in the following regions:
Austria, Belgium, Bulgaria, Canada, Croatia, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, the United Kingdom, and the United States.
What the Warranty Does Not Cover
To maintain fairness and sustainability, the following are excluded from coverage:
- Normal Wear and Tear (e.g., consumable parts such as blades, belts, scrapers, etc.)
- Damage from misuse, negligence, or improper maintenance
- Unauthorized repairs, servicing, or modifications
- Use of third-party or non-Yarbo replacement components
- Environmental or weather-related damage (e.g., heat, water, corrosion)
- Cosmetic damage that does not affect functionality (covered under our 30-day cosmetic return policy)
- Use in commercial, professional, or rental contexts
- Use of the product outside the country of original purchase
- Lack of valid proof of purchase or serial number tampering
How to Request Warranty Service
- Submit a Support Request
Visit yarbo.com/support or contact us via email, phone, or live chat. - Remote Troubleshooting
Our technical support team will attempt to resolve your issue remotely. - Repair or Replacement
If the issue is determined to be covered, you will receive instructions for return. Covered items will be repaired or replaced at no charge, excluding shipping fees (if applicable).
Repair Return & Abandonment Policy
- If a product is returned for service but the customer cannot be reached or does not provide a valid shipping address within 90 days, the product may be considered abandoned.
- Yarbo reserves the right to dispose of or resell abandoned products to recover incurred service costs.
- A storage fee of $30/day may apply after 15 days of non-response following the repair completion notification.
Additional Terms
- Warranty coverage applies only to the original purchaser of the product.
- Replacement products or parts do not reset the original warranty period
- Customers may be responsible for two-way shipping fees to and from our service center.
- Yarbo is not liable for indirect or consequential damages, including downtime or loss of use.
Need Assistance?
We’re here to help.
Email: support@yarbo.com
Phone: +1-631-818-1850
Website: www.yarbo.com
Note: This Warranty Policy is subject to change. The version in effect at the time of your purchase will apply.