Privacy Policy
Last Updated: July 26, 2026
1. Introduction
Welcome to Truvo (“Truvo,” “Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you provide when using our website, products, and services.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect information in the following ways.
Information You Provide
When you interact with our website, place an order, create an account, contact us, or subscribe to updates, you may provide information including:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Company name (if applicable)
- Payment information
- Purchase history
- Product reviews
- Customer support communications
- Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages viewed
- Date and time of visits
- Time spent on pages
- Referral websites
- Clickstream information
- Shopping cart activity
- Cookie identifiers
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Verify purchases
- Process payments
- Arrange shipping and delivery
- Communicate order updates
- Respond to inquiries
- Improve our website and products
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Personalize your shopping experience
- Send marketing communications if you have opted in
4. Payment Information
Payments are securely processed through trusted third-party payment providers.
Truvo does not store complete credit card or debit card numbers on its servers. Payment information is processed securely by our payment partners in accordance with their own privacy policies.
5. Marketing Communications
If you choose to receive promotional communications, we may send:
- Product announcements
- Company news
- Promotions
- Special offers
- Educational content
- New product releases
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Keep you logged into your account
- Remember shopping cart contents
- Save user preferences
- Analyze website traffic
- Improve website performance
- Measure advertising effectiveness
- Personalize content
You can modify your browser settings to refuse cookies; however, some features of the website may not function properly.
7. Analytics
We may use analytics services to better understand how visitors interact with our website.
These services may collect information including:
- Device type
- Browser information
- Geographic region (approximate)
- Pages visited
- Session duration
- Navigation paths
This information helps us improve the performance, usability, and content of our website.
8. Advertising
We may work with advertising partners to deliver relevant advertisements and measure campaign performance.
Advertising technologies may use cookies or similar tracking technologies to provide personalized advertising based on your browsing activity.
9. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers that assist us in operating our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Cloud hosting services
- Email service providers
- Marketing platforms
- Analytics providers
- Fraud prevention providers
- Customer support providers
These providers may only use your information to perform services on our behalf and are contractually obligated to protect your information.
We may also disclose information when required by law, legal process, or to protect our legal rights.
10. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to use industry-standard security practices, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Fulfill contractual obligations
- Provide customer support
- Maintain business records
- Comply with legal requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized where appropriate.
12. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Obtain a copy of your personal data
- Withdraw consent for certain processing activities
- Opt out of marketing communications
- Object to certain processing activities
To exercise these rights, please contact us using the information below.
13. Children’s Privacy
Our website is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will promptly delete it.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
15. International Users
If you access our website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
16. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon posting the updated Privacy Policy on this page. The “Last Updated” date at the top of this policy will indicate when revisions were made.
Your continued use of our website following the posting of changes constitutes your acceptance of the revised Privacy Policy.
17. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.
Truvo
Email: hello@truvotech.us
Website: https://www.truvo.shop